Fabrication & Composite Manufacturing - Quality Assurance

Learning from non-conformance

Although the Pertinence Suite gives you the ability to predict and prevent recurrent problems, the unexpected can always happen.

Through Emergent Process Management, a non-conformance is opened triggering the right rework procedure already validated by Engineering. Step-by-step procedures are followed as prescribed and after passing inspection, the non-conformance is closed. Required documentation is also completed automatically. The time saved in finding the rework documentation and recording the issue for future analysis averages 60% less than using a paper-based process.

Intercim's answer

Because manufacturing perfection doesn't yet exist, Intercim created and coined the term Emergent Process Management (EPM). EPM is a configurable variable flow process engine that is fully compliant with AS9100 regulations. EPM handles all unplanned product or process anomalies including non-conformance and action. Depending on the severity of the event, EPM will adjust the data-entry requirements, yet won't let you fail to enter required data.

In yet complex production environments where time and compliance matter, EPM is a life-saver:

• EPM quickly sends validated rework procedures upon defect confirmation
• Emergent work is included in the as-built history with details of non-conformance and corrective action in compliance with government agency regulations
• All EPM data is archived and available for future analysis in continuous improvement efforts

Although EPM was originally developed for quality professionals, the system's benefits are reaching far beyond the QA department. EPM today is being used to track developmental or temporary parts not yet certified as flight-worthy, managing unit or aircraft airworthiness certification and supporting the supply chain with source inspection documentation.

Whether your supply chain travels downstream to your suppliers of raw materials or upstream to OEMs or other customers. Or whether your challenge is communicating across departments or across the planet…the ability to make better decisions faster by working in a collaborative environment is key to competitive edge.

Advancements in web technology and our own innovations in mission-critical manufacturing are simplifying communications within the four walls of the factory and across the entire enterprise. Service Oriented Architecture allows seamless data sharing between a design engineer and the operations manager in the same facility…or keeps the quality director abreast of supplier issues in Asia or Europe.