Intercim - Operational Excellence for All

With a typically high rework rate, complex fabrications are anxious to improve first-time quality and cycle times. Pertinence Suite by Intercim offers engineers, production and quality users the ability to quickly discover and manage inevitable variations of process, turning the traditional shop floor into a more intelligent and responsive production system.

Using the Pertinence Suite MANUFACTURING ENGINEERS can design new processes more rapidly and optimize existing ones. When manufacturing engineers receive a new complex design, the Pertinence Suite let them retrieve existing process plans for similar work and modify it to produce new plans with just a few modifications. They can complete their work with less time and effort. Read more about Process Planning module… They can in turn determine why on existing processes certain raw material characteristics and process conditions combined result in defects or 100% first-time quality. Process Rule Discovery guides them to the right combinations of root causes that help prevent variations.

For MANUFACTURING OPERATIONS looking for efficiency, accuracy and cost reductions, the Pertinence Suite replaces paper processes and prohibits performing work out of sequence. Shopfloor operators access their work instruction online at the right time, enriched with quick to understand 3D and other documents. "Can't fail" procedural control ensures all materials, environmental conditions and processes are within specification, and provides a complete as-built record compliant with regulations. It eliminates the need for post manufacture auditing. Read more on Process Execution module and 3D-powered work instructions… Key users on the shopfloor also receive alerts each time a quality risk has been detected on a part in production. Alerts are raised before the situation becomes irreversible and adjustments are suggested virtually eliminating the risk of failing for recurring reasons. Read more on Operations Advisor module…

QUALITY ASSURANCE Although the Pertinence Suite gives you the ability to predict and prevent recurrent problems, the unexpected can always happen. Through Emergent Process Management the right rework procedure is initiated, followed stage by stage, and closed with required documentation completed automatically. Time saved averages 60% less than using a paper-based process. Read more on Emergent Process Management…

Whether you produce cockpit avionics or assemble entire aircrafts, controlling mission-critical A&D production can be overwhelming. Legacy electronic tools can partially facilitate production but are often custom applications that don't integrate well together. Pertinence Suite solves these problems, offering an integrated web solution helping engineers, production floor and QA meet delivery and quality requirements.

Most planning systems require complex authoring. With the Pertinence Suite Process Planning module the key to simplicity is a collection of reusable pre-defined objects such as operations, 3D views, data collection or buyoffs. PLANNERS can efficiently author, get approved and release plans. Resulting work instructions are immediately visualized as they will appear for operators and quality inspectors. Manufacturers are also looking for continuous improvement of first pass yield. Why are two identically produced parts performing differently while they are both within tolerances? How could I make this line produce consistently at highest yield? Process Rules Discovery helps PLANNERS bring fact-based answers to such questions rather than relying solely on subjective opinions.

More and more SHOPFLOOR TEAMS want to exchange "paper mess" for "paper-less" processes. Process Execution module offers paper-less execution system, real-time visibility on work in progress, and enforcement of procedures leading to an increase in efficiency. Managers can for instance decide to raise the priority and change the location of an expedited work based on availability of required raw materials and personnel. Displayed in a dashboard format, the Pertinence Suite Performance Tracker aligns best practices with actual production metrics and alerts users of any drifts or inconsistencies such as abnormal cycle times, parts behind schedule, open non-conformances or tools being unavailable. Shop floor and management can constantly have an eye on key metrics like first pass yield, cycle time, or other operational statistics.

To save time managing conformance, Emergent Process Management (EPM) variable flow process engine for QUALITY TEAMS enables efficient disposition of any unplanned event in compliance with quality standards. EPM significantly speeds up the time between problem discovery and resolution. Data-entry requirements are adjusted depending on the severity of the event, but EPM won't let you fail to enter required data. EPM also tracks and constrains identified parts until the scope of the problem is determined. EPM is used in many collaborative scenarios between shopfloor, quality and engineering from tracking of temporary parts to management of aircraft certification. Through a SUPPLY CHAIN portal, Intercim EPM can also provide immediate notification of supplier anomalies that could affect your production, and let you make co-decisions to avoid production disruptions in your operations.

Because of higher demand and worldwide competition, maintenance, repair and overhaul (MRO) providers are under pressure to increase first pass yield and meet worldwide compliance directives. To meet these challenges Pertinence Suite puts you in control through a predictable flow of activity, procedural enforcement of work, complete data collection and predictive risk management.

When overhaul is scheduled for a landing gear or a whole aircraft time to execution is critical. Process Planning module allows PLANNERS to quickly create and release plans. Qestions are raised such as "Based on the unit's age and accrued usage, which service bulletins need to be applied?" Pertinence Suite leverages data about end item units to suggest the right maintenance steps and assemble them to be executed in a paperless environment. Usage statistics about end item units are also used by Process Rules Discovery to answer WHY such as "Why are two identically maintained units performing differently?" Pertinence Suite computes the best overhaul instructions based on captured data about the unit and the repair process, helping technicians understand past mistakes and systematically avoid reproducing them.

To be competitive the SHOPFLOOR TEAM must be in control. Process Execution module is the proven solution for controlling advanced and highly regulated overhaul operations, providing assurance that processes are performed correctly and documentation is complete and compliant. Often implemented as part of lean initiatives, this module reduces the time and labor needed on non-value added tasks, and provides real-time visibility of production status. No time is wasted anymore on data collection or lengthy audits that delay payment or certification of compliance. Operations Advisor's patented pattern-matching technology also monitors quality risks while in production to detect combinations of process and material characteristics that are likely to result in poor quality, and offers mitigation options to prevent the problem identified. Defect reduction is measurable and the probability of failing for recurring reasons is virtually eliminated.

Unexpected defects are often discovered during overhaul. The Pertinence Suite also allows QUALITY and SHOPFLOOR to collaborate to efficiently dispose these defects. Emergent Process Management variable flow engine tracks anomalies from their discovery to their disposition through emergent process documents fully compliant with AS9100 regulations, where a complete record of all activities is maintained. To lessen the time needed for documentation, the system will adjust data-entry requirements, yet won't allow omission of required data. Performance Tracker module will assemble information about all operations into a concise and easy to understand format, measuring production metrics like first pass yield, cycle time or emergent events over any period of time to ensure longer term goals are being met.